Customer Service

Look here for your customer service needs.

The Investor’s Pro Forma Kit

We have compiled information you’ll need for prospecting locations, marketing the machines and successfully operating water vending machines into a manual we call, The Investor’s Pro Forma Kit. The charge for the complete informational kit can be credited to your first machine purchase. Please call for further details.


Technical support

Although we never expect our machines to have difficulties, our technical support representatives have experience in both the manufacturing and operating maintenance of our equipment and are well trained to help with your issues. This real-world knowledge insures problems are solved quickly and correctly.

In 2011, we added an online library of technical videos. Our current customers enjoy 24/7 access to all the information they need to install, maintain or troubleshoot their equipment. These videos are available upon request.

For technical support via telephone, contact 1-800-688-1858. To ensure quicker service please have your model and serial number information ready for our Service Technicians.